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Frequently Asked Questions

Questions & Answers


Are your fixed package prices for websites and online stores really capped?

Yes. Our website setup package includes custom design, development, technical support, and consulting and are completely sufficient for most businesses. Depending on your situation, in exceptional cases we also offer customized packages for projects that are more complex.

Is the monthly fee really capped?

Yes. We provide ongoing maintenance, backups, and support for a monthly fee, ensuring your website remains up-to-date and secure. The fee also includes free site changes by our team for added convenience. In exceptional cases we can tailor a extended service package for you.

How long will it take to launch my website?

Most of our websites go live in 14 days or less. The timeline may vary depending on factors such as new content creation or the complexity of your website. But in 9 out of 10 projects we launch in under 14 days.

Will the website be built using a custom design or a template?

We always work with custom designs and development on every project to ensure a unique experience for you and your brand. If you have any preferred platforms or content management systems (CMS) let us know.

Will the website be responsive and mobile-friendly?

Our pages are designed for mobile and tablet use, touch optimized, load in milliseconds and look great on high definition displays and retina devices.

How will the website be optimized for search engines (SEO)?

Our websites are built with SEO best practices in mind, ensuring optimal search engine visibility. We also implement analytics tools to provide valuable insights about visitor behavior and traffic.

Will you provide training on how to update and manage the website?

We offer easy-to-follow, custom video trainings to help you and your team to manage your website easily and with confidence.

What is your process for gathering requirements and ensuring that the design meets my business objectives?

We begin by understanding your specific needs and goals through a comprehensive questionnaire, followed by consultations and ongoing communication to ensure the final design aligns with your business objectives.

How do you handle project management and communication during the project?

Our design and development teams use project management tools like Trello to track tasks and progress. We maintain open communication through email and virtual meetings to keep you informed and involved throughout the project.

Are there any additional costs, such as hosting, domain registration, or third-party integrations?

If you decide to work with us on a long-term basis, there is a monthly fee that covers everything. Any additional costs related to third-party integrations will be discussed upfront for transparency. If, after competion, you want to host your site yourself, we will send it over to your team.

Can you help with content creation or provide guidance on best practices for website content?

We offer copywriting, illustration, and photography services to help you create compelling content. These services are not included in the base price and will need to be commissioned separately.

Questions & Answers


How long will the design process take?

Our goal is to deliver high-quality label designs. The exact timeline will depend on the complexity of the project and your requirements, but we’ll work closely with you to establish a clear schedule and keep you informed of our progress throughout the process.

Will you provide multiple design concepts or iterations for us to choose from?

Yes, depending on the package you choose we’ll provide up to 3 design concepts for your review, allowing you to select the one that best meets your needs.

How many revisions are included?

We include a set number of revisions in every package. Of course we make sure you are completely satisfied with the final label design anyways.

Do you offer label printing services, or can you recommend a reputable printing company to work with?

While we don’t offer in-house printing services, we have established relationships with trusted printing companies in Europe that specialize in label and packaging production. We can help facilitate the printing process and ensure the final output meets our high-quality standards.

Will the new label designs be compliant with industry regulations and labeling requirements, such as nutritional information?

Our team stays current on industry regulations and labeling requirements, and we’ll ensure your new label designs are fully compliant while also maintaining visual appeal and readability.

How will you ensure that the new labels are visually appealing and stand out on store shelves, while still being functional and easy to read?

Our designers have a keen eye for creating visually striking designs that capture attention while maintaining functionality. We’ll consider factors like color contrast, typography, and layout to ensure your labels are easy to read and stand out on store shelves.

Do you have experience with sustainable design for packaging and labels?

In most cases this begins with designing a timeless label, that doesn’t need a redesign for decades. Additionally, we can recommend eco-friendly materials and production methods for your labels.

Will you provide the final label designs in multiple formats and sizes for various applications (e.g., print, digital, marketing materials)?

Yes, we’ll deliver the final label designs in a variety of formats and sizes to accommodate your needs, including print-ready files and digital formats for use in marketing materials or online platforms.

Are there any additional costs we should be aware of, such as stock images, custom illustrations, or font licensing fees?

Our initial quote will cover the primary design services. However, if additional elements such as stock images, custom illustrations, or licensed fonts are required, we’ll discuss these with you upfront and provide a clear cost breakdown to avoid any surprises.

Will we retain full ownership and copyright of the final label designs?

Absolutely. Once the project is completed and all payments have been made, you’ll retain full ownership and copyright of the final label designs, allowing you to use them as needed for your brand and marketing efforts.

Questions & Answers


How can your agency help my food and beverage business scale on social media platforms?

At SLAP, we understand the nuances of the food and beverage industry and leverage our expertise to help your business scale on social media platforms effectively. We develop customized strategies designed to increase brand awareness, drive engagement, and ultimately boost sales. By creating visually compelling content, implementing targeted advertising campaigns, and fostering meaningful interactions with your audience, we can elevate your brand presence and help you achieve your growth objectives.

Can you help me leverage influencer marketing to promote my food and beverage business?

Absolutely. Influencer marketing can be a powerful tool for amplifying your brand’s reach and credibility on social media. We have extensive experience collaborating with influencers in the food and beverage space to create authentic, impactful partnerships. From identifying the right influencers whose values and audience align with your brand to managing outreach, negotiations, and campaign execution, we handle every aspect of influencer marketing to ensure a seamless and successful collaboration that drives results for your business.

What sets your agency apart from other social media marketing agencies?

What sets SLAP apart is our unique blend of creativity, expertise, and dedication to client success. We take a personalized approach to every project, taking the time to understand your brand identity, goals, and target audience. Our team consists of seasoned professionals with a proven track record of delivering results for businesses in the food and beverage industry. We prioritize transparent communication, collaboration, and innovation to ensure that our clients receive unparalleled service and achieve tangible business outcomes.

How do you ensure that my social media marketing efforts align with my brand's identity?

Maintaining brand consistency is paramount in social media marketing, especially in the food and beverage industry where visual appeal and brand perception are crucial. At SLAP, we work closely with you to develop a comprehensive understanding of your brand’s identity, values, and aesthetic preferences. We then tailor our content creation and strategy development efforts to align seamlessly with your brand, ensuring that every post, caption, and interaction reflects your unique voice and resonates with your target audience.

Can SLAP help me navigate the complexities of social media advertising?

Absolutely. Navigating the complexities of social media advertising can be daunting, but our team excels in simplifying the process. We specialize in creating data-driven advertising campaigns that deliver tangible results. Whether your goal is to boost website traffic, capture leads, or drive conversions, we have the expertise to optimize your ad spend for maximum ROI. From crafting compelling ad creatives to precise audience targeting and comprehensive performance tracking, we handle every aspect of your social media advertising campaign with precision and care.

Do you provide analytics and reporting to track the performance of my social media campaigns?

Yes, we do. We believe in the importance of data-driven decision-making. That’s why we provide comprehensive analytics and reporting to track the performance of your social media campaigns. Our team leverages advanced analytics tools to monitor key metrics such as engagement, reach, impressions, click-through rates, and conversions. We then translate this data into actionable insights and recommendations to continuously optimize your strategy and drive meaningful results for your business.

How do you approach content creation for social media marketing?

Content creation is at the heart of effective social media marketing, and we take a design first approach to crafting compelling content that captivates your audience. We start by conducting thorough research to understand your target audience’s preferences, interests, and pain points. Armed with this insight, we develop creative concepts and content pillars that align with your brand’s messaging and objectives. Whether it’s eye-catching visuals, engaging captions, or hooking reels, we create content that sparks conversations, fosters community engagement, and drives action.

What is the process for getting started with your social media marketing services?

Getting started with us is simple. We begin with an initial consultation to discuss your business goals, target audience, current social media presence, and marketing objectives. Based on this information, we develop a customized proposal outlining our recommended strategy, services, and pricing. Once the proposal is approved, we kick off the onboarding process, where we gather assets, set up accounts, and align on timelines and deliverables. From there, our team works tirelessly to execute your social media marketing strategy and deliver exceptional results for your business.